Frequently Asked Questions
Data recovery software for your Mac OS device. Recover lost or deleted data from your SD Card, microSD Card or other digital media device with SanDisk RescuePRO® - the best data recovery utility for recovering lost images, movies and more from any type of Digital Media.
*What Can Be Recovered on Mac? If you want to recover deleted data in Mac OS X: sensitive business documents, photos, videos, etc. Then AnyRecover for Mac can easily recover all them.This Mac data recovery software supports more than 1000+ file types no matter if it is deleted, lost or formatted.
*Recovery may be required due to physical damage to the storage devices or logical damage to the file system that prevents it from being mounted by the host operating system (OS). The most common data recovery scenario involves an operating system failure, malfunction of a storage device, logical failure of storage devices, accidental damage.Can I recover data if the drive shows as unmounted?The drive cannot be accessed if it's not mounted. Please try to mount it in Disk Utility, then run EaseUS Data Recovery Wizard and scan the disk to recover lost data.How can I find the lost data from the scan result?EaseUS Data Recovery Wizard offers data filtering and search functions. You can filter the files by size and type, or search them by file/folder name or file extension.Why cannot I recover 2GB data for free?It is recommended to check the version installed is Free or Trial because they are different versions. The Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. The default free space is 500 MB and you may share the product on social media to get another 1.5GB.Why cannot the recovered files be opened?A file is saved as 2 parts on the storage device: directory information (which contains a file name, timestamp and size info, etc.) and data content. If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory information. There is still a chance to recover the data content with the RAW Recovery method in our software.How long does it take to scan the drive?It strongly depends on the capacity of your hard drive and the performance of your computer. As a reference, hard drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions.Reinstall from macOS Recovery
macOS Recovery makes it easy to reinstall the Mac operating system, even if you need to erase your startup disk first. All you need is a connection to the Internet. If a wireless network is available, you can choose it from the Wi-Fi menu , which is also available in macOS Recovery.1. Start up from macOS Recovery
To start up from macOS Recovery, turn on your Mac and immediately press and hold one of the following sets of keys on your keyboard. Release the keys when you see an Apple logo, spinning globe, or other startup screen.Command (⌘)-R
Reinstall the latest macOS that was installed on your Mac (recommended).Option-⌘-R
Upgrade to the latest macOS that is compatible with your Mac.Shift-Option-⌘-R
Reinstall the macOS that came with your Mac, or the closest version still available.
You might be prompted to enter a password, such as a firmware password or the password of a user who is an administrator of this Mac. Enter the requested password to continue.
When you see the utilities window, you have started up from macOS Recovery.Data Recovery For Mac Os X 10.5.82. Decide whether to erase (format) your disk
You probably don't need to erase, unless you're selling, trading in, or giving away your Mac, or you have an issue that requires you to erase. If you need to erase before installing macOS, select Disk Utility from the Utilities window, then click Continue. Learn more about when and how to erase.3. Install macOSRecovery Data For Mac Osx
When you're ready to reinstall macOS, choose Reinstall macOS from the Utilities window. Then click Continue and follow the onscreen instructions. You will be asked to choose a disk on which to install.
*If the installer asks to unlock your disk, enter the password you use to log in to your Mac.
*If the installer doesn't see your disk, or it says that it can't install on your computer or volume, you might need to erase your disk first.
*If the installer is for a different version of macOS than you expected, learn about macOS Recovery exceptions.
*If the installer offers you the choice between installing on Macintosh HD or Macintosh HD - Data, choose Macintosh HD.
Please allow installation to complete without putting your Mac to sleep or closing its lid. During installation, your Mac might restart and show a progress bar several times, and the screen might be empty for minutes at a time.
If your Mac restarts to a setup assistant, but you're selling, trading in, or giving away your Mac, press Command-Q to quit the assistant without completing setup. Then click Shut Down. When the new owner starts up the Mac, they can use their own information to complete setup.macOS Recovery exceptions
The version of macOS offered by macOS Recovery might vary in some cases:
*If macOS Sierra 10.12.4 or later has never been installed on this Mac, Option-Command-R installs the macOS that came with your Mac, or the closest version still available. And Shift-Option-Command-R isn't available.
*If you erased your entire disk instead of just the startup volume on that disk, macOS Recovery might offer only the macOS that came with your Mac, or the closest version still available. You can upgrade to a later version afterward.
*If your Mac has the Apple T2 Security Chip and you never installed a macOS update, Option-Command-R installs the latest macOS that was installed on your Mac.
*If you just had your Mac logic board replaced during a repair, macOS Recovery might offer only the latest macOS that is compatible with your Mac.
If you can't get macOS Recovery to offer the installer you want, you might be able to use one of the other ways to install macOS.Other ways to install macOS
*You can also install macOS from the App Store or Software Update preferences. If you can't install macOS Catalina, you might be able to install an earlier macOS, such as macOS Mojave, High Sierra, Sierra, El Capitan, or Yosemite.
*Or create a bootable installer disk, then use that disk to install macOS on your Mac or another Mac.
